FAQ

What is your restock policy?

With the launch of the new site, Project Hentai plans on bringing you more restocks, more frequently. We have plans to restock missing titles from number ones to holes in series for our products we have the licensing for. Keep an eye out on both our blog and social media sites for announcements for restocks.

Is my product in Japanese or English?

All manga and novels are in English for both print and digital.  However if you wanted to double check, you can always email us at RebeccaB@emanga.com!

Do you accept payments other than Credit Cards?

No, sadly. Paypal does not accept payment for adult goods. We would if we could!

What is your cancellation policy?

No cancellation will be accepted unless for back-ordered and/or pre-ordered products. We will charge 20% of the amount credited back as a service charge/restocking fee.

What is your disclaimer policy?

Once a package leaves our facility, liability for successful shipment is assumed by the shipping service provider. We assume no responsibility for the delay or loss of your package within the carrier system. We are unable to issue replacements or refunds for items lost in this manner. Any complaints or claims should be filed directly to the carrier.

What is your return policy?
Items cannot be returned once they are received unless the item is defective when it arrives. If you need to return an item it must be returned within 14 days and unopened. Please contact RebeccaB@emanga.com.

All sales are final for digital downloads.

    Do you take international orders?

    Project Hentai does take international orders!

    Also please be aware of the customs/duty in your country. Project Hentai is not responsible for it and may request that the shipment be sent back and re-sent at the customer's expense. Please keep your local rules on adult content in mind.

    Do you take requests for products to carry on Project Hentai?

    We sure do! It's easier to pitch our requests to the Japanese publishers if fans like YOU personally request them. If there's a certain title or artist you wish we had, our staff will go to the full extremes to get it for you. Email RebeccaB@emanga.com, tweet at us @ProjectHBooks, or message us on Facebook!

    Will you be having discounts?

    Yep! Project Hentai offers a membership points based reward system. The more you buy and share, the more points you get! Keep an eye out for flash point sales! We will also offer occasionally deals on our books in general, join our social media sites to see when these pop up sales occur. 

    How would I contact Project Hentai?

    Please email RebeccaB@emanga.com and we will respond by the next business day. Thank you!